Privacy Policy
This privacy policy describes the collection of information by Focus on Fun Dog Training Pty Ltd. (“Focus on Fun Dog Training Pty Ltd”, “we”, “us” or “our”) from users of our websites www.focusonfundogtraining.com and www.courses.focusonfundogtraining.com and www.facebook.com/groups/1500723303355155/ and www.facebook.com/groups/346991552430019/ and www.facebook.com/Focus-On-Fun-Dog-Training-1516004... (the “Site”), and users of the various services we provide on the Site (collectively, the “Service”), as well as our use and disclosure of that information. By using the Site or any Service, you consent to the collection and use of information in accordance with this policy.
Disclosure Regarding Collection and Use of Personal Information
Thank you for visiting focusonfundogtraining.com This notice explains our online information collection and use practices and the choices you can make about the way we use and share such information. Please take the time to read and understand this policy so that you can understand how we use your personal information.
1. The Information We Collect
We collect information from you when you request information from us, take up an advertised offer to receive free information and promotional material, when you enrol as a student or subscriber (“learner’) on our site or related courses.
As part of the enrolling process we collect the personal information you give us such as your name, email address, phone number and Country.If you opt in to one of our offers, we collect the personal information you give us such as your name and email address.
Email marketing:We may send you emails about our site and related course(s), registration, course content, your course progress or other updates.We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.We may also use your email to keep you informed of any new courses opening or to keep you advised of promotions you have previously or currently expressed interest in. If you do not wish to receive further emails from us simply let us know by contacting us at [email protected].
2. How do you get my consent?
When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: Focus on Fun Dog Training Inc. 20 Newton Drive, Stratford, Victoria, Australia. 3862
3. You should know
We may use third party cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads to you in the future.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, Country. You may, however, visit our website anonymously.
We also may collect certain non-personally identifiable information (i.e. generic information that does not identify you personally) when you visit any of our web pages such as the type of browser you are using (e.g., Chrome, Internet Explorer, Safari, Firefox), the type of operating system you are using, (e.g., Windows or Mac) and the domain name of your Internet service provider.
4. Discussions and Community Tools; Testimonials
You acknowledge that participating in the “site’s” community discussion, either through the Classroom or the dedicated Focus On Fun Pathway's Facebook Community, that other users are able to view and reply to any comments made in the community posts.You further understand that Focus On Fun Dog Training Pty Ltd has no control over the content a user may post on the “site”.However, Focus on Fun Dog Training Pty Ltd reserves the right to delete posts without giving reasons for the actions.This is likely to occur if a post is not restricted to a question relating to the online course material or if it will cause the “site” to be kept in a more easy to navigate condition.
You agree that any information you submit to us through the “Site” may be used as testimonials for promotional purposes. Because of the public nature of some of our services, you should exercise caution when deciding to disclose any personal information. We may also use a limited amount of information, such as your first name, surname initial and location in marketing materials on the website. Your registration constitutes consent to this use. To remove this consent, email [email protected]
5. Thinkific
Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
Payment:
If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/ .
6. How We Use and Disclose the Information
We will use the personal information you provide online for the purpose(s) you have submitted. Your First Name, Email Address, will be used to send you confirmation of your enrolment into the course being received and how to access the classroom.Your Facebook name will be used to verify your identity when Focus on Fun Dog Training Pty Ltd receives your request to join the private Focus On Fun Pathway Facebook Community.We may send to you emails offering more tips, tricks, techniques and products or services which we think you may be interested in. If you want us to stop using the personal information you provided in these ways, please contact us at [email protected]
We may disclose your personally identifiable information in response to subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or to defend against legal claims. We may also disclose your personally identifiable information when we believe it is necessary or desirable in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, and/or to protect our rights and property.
7. How We Share Your Personal Information
We will not share the personal information you provide except as comports with this Privacy Policy. As we continue to develop our business, we might sell or buy subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). We will not share or sell your personal information to third parties.
Our business needs may change from time to time and we reserve the right to make changes to our Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Focus on Fun Dog Training Pty Ltd rents and/or uses websites hosted by third parties. As such these third parties may have limited access to your personally identifiable information in the course of providing products or services to the “site”. These third parties include vendors and suppliers that provide us with credit card processing, e-mail distribution technology, services, and/or content for the operation and maintenance of our Web site. Access to your personally identifiable information by these third parties is limited to the information reasonably necessary for them to perform its limited function for the “site”.
Focus on Fun Dog Training Pty Ltd is committed to handling your customer information with high standards of information security. We maintain physical, electronic and procedural safeguards to guard your non-public personal information.
8. Use and Disclosure of Anonymous Information
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalise your Internet experience. We also may use this information in the aggregate to analyse how our site is used, as well as to offer you products, programs or services. We may also share aggregate information with others, including affiliated companies and non-affiliated companies.
Collection of Information by Others
Our site may contain links to other sites whose information practices may be different than ours. You should check the other sites’ privacy notices since we have no control over information that is submitted to or collected by them.
9. Cookies
To enhance your online experience with us, many of our web pages use “cookies.” Cookies are text files placed on your hard disk by our web server to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us. However, once you choose to provide the personally identifiable information, this information may be linked to the data stored in the cookie. Cookies cannot be used to run programs or deliver viruses to your computer.
We use cookies as a convenience feature to save you time, to understand how our site is used, and to improve the content and offerings on our site. For example, we may use cookies to personalise your experience at our web pages or recall your specific information on subsequent visits (e.g. to recognise you by name when you return to our site). You can opt to have your browser reject cookies without any effect on your use of our site. If you do that, you may need to re-register with us every time you visit our site in order to participate in certain promotions. You should also know that companies that advertise on our web site (and their agents) might use their own cookies. This policy does not cover how these companies use their cookies.
10. Web Beacons
Some of our Web pages may contain electronic images known as Web beacons, which are also called tracking pixels. These images allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information but they are a technique we use to compile aggregated statistics about our website usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Some of our Web pages may also contain Web beacons placed there to help us determine the effectiveness of our advertising campaigns.
11. International Users
If you are visiting the “site” from a location outside of Australia, your connection may be through and to servers located in Australia, and all information you provide will be processed and securely maintained in our web servers and internal systems located within Australia. By using the “site” you authorise and specifically consent to the transfer of your personal information to Australia and its storage and use as specified above when you provide such information to us.
12. How You Can Access or Correct Your Personal Information
For instructions on how you can access the personally identifiable information that we have collected about you online, or how to correct any errors in such information, please send an email to [email protected]
To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.
13. Special Note for Parents
Focus on Fun Dog Training Pty Ltd services may not be used by anyone under the age of 18. If you have concerns about the “site” or its services, wish to find out if your child is a member or has registered for one our services, please contact us at [email protected]. If you believe that your child under 18 has gained access to our site without your permission, you may contact us [email protected]
14. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at
Focus on Fun Dog Training Inc.
20 Newton Drive
Stratford. Victoria. 3862
Australia